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Program

Program 22 November 2023

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Program

Registration and welcome coffee

08:30 - 09:20
09:20 - 09:30Main Hall
Speakers
Mauro Santinato
Matteo Brusaferri

Welcome greeting

09:30 - 09:45Main Hall
Speaker
Magda Antonioli

Overview of the tourism and wellness economy

09:45 - 10:05Main Hall
Speaker
Laszlo Puczko

From nice to have to must have: the wellnessification of hospitality

10:05 - 10:30Main Hall
Speaker
Adam Mogelonsky

Innovative hospitality wellness: how hotel spas can incorporate all the latest welltech

10:30 - 11:20Main Hall
Speakers
Carmen Moretti De Rosa
Alcide Leali
Aldo Melpignano
Massimo Caputi
Andrea Quadrio Curzio
Giorgio Ribaudo

Wellness and real estate: real estate trends and entrepreneurs in comparison

Coffee Break

11:20 - 11:45
11:45 - 12:30Main Hall
Speakers
Louise Moore
Astrid Ros
Julanda Marais
Kent Richards
Emlyn Brown

Optimising the Spa and Wellness Offering

12:30 - 13:00Main Hall
Speakers
Sarah Camilleri
Michael Newcombe

All Well and Good?

In conversation with Sarah Camilleri

Lunch Break

13:00 - 14:00
14:00 - 14:45
Speakers
Roberto Cereda
Silvia Giannini
Sergio Bizzarro
Simona Finessi
Andreas Profanter
Alberto Apostoli

Designing wellness: the secrets of a successful wellness centre

14:45 - 15:30
Speakers
Gabriel Halmagyi
Anna Rita Sciallo
Monica Mescoli
Gabriella Carletti
Erica D'Angelo
Raffaella Dallarda

Comparing experiences: the word from professional spa managers

15:30 - 16:00
Speakers
Amy Goller Keller
Andrew Gibson
Raffaella Dallarda

Future trends in the wellness hospitality: how demand will evolve in the coming years

Coffee Break

16:00 - 16:15
16:15 - 16:45Main Hall
Speakers
Mariangela Rossi
Sara Magro
Raffaella Dallarda

How to communicate a destination to arouse desire and well-being

16:45 - 17:25Main Hall
Speakers
Emiliano Cais
Alberta Galli
Giuliana Cossu
Matteo Brusaferri
Raffaella Dallarda

The fundamental pillars for a successful spa

17:25 - 18:00Main Hall
Speakers
Mark Smith
Antonello Del Regno
Gianni Buonsante
Sven Huckenbeck
Raffaella Dallarda

The operational management of a spa: business point of view, personnel management and communication development

Conclusions

18:00 - 18:15