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Program
Program 22 November 2023
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Program
Registration and welcome coffee
08:30 - 09:20
09:20 - 09:30
Main Hall
Speakers
Mauro Santinato
Matteo Brusaferri
Welcome greeting
09:30 - 09:45
Main Hall
Speaker
Magda Antonioli
Overview of the tourism and wellness economy
09:45 - 10:05
Main Hall
Speaker
Laszlo Puczko
From nice to have to must have: the wellnessification of hospitality
10:05 - 10:30
Main Hall
Speaker
Adam Mogelonsky
Innovative hospitality wellness: how hotel spas can incorporate all the latest welltech
10:30 - 11:20
Main Hall
Speakers
Carmen Moretti De Rosa
Alcide Leali
Aldo Melpignano
Massimo Caputi
Andrea Quadrio Curzio
Giorgio Ribaudo
Wellness and real estate: real estate trends and entrepreneurs in comparison
Coffee Break
11:20 - 11:45
11:45 - 12:30
Main Hall
Speakers
Louise Moore
Astrid Ros
Julanda Marais
Kent Richards
Emlyn Brown
Optimising the Spa and Wellness Offering
12:30 - 13:00
Main Hall
Speakers
Sarah Camilleri
Michael Newcombe
All Well and Good?
In conversation with Sarah Camilleri
Lunch Break
13:00 - 14:00
14:00 - 14:45
Speakers
Roberto Cereda
Silvia Giannini
Sergio Bizzarro
Simona Finessi
Andreas Profanter
Alberto Apostoli
Designing wellness: the secrets of a successful wellness centre
14:45 - 15:30
Speakers
Gabriel Halmagyi
Anna Rita Sciallo
Monica Mescoli
Gabriella Carletti
Erica D'Angelo
Raffaella Dallarda
Comparing experiences: the word from professional spa managers
15:30 - 16:00
Speakers
Amy Goller Keller
Andrew Gibson
Raffaella Dallarda
Future trends in the wellness hospitality: how demand will evolve in the coming years
Coffee Break
16:00 - 16:15
16:15 - 16:45
Main Hall
Speakers
Mariangela Rossi
Sara Magro
Raffaella Dallarda
How to communicate a destination to arouse desire and well-being
16:45 - 17:25
Main Hall
Speakers
Emiliano Cais
Alberta Galli
Giuliana Cossu
Matteo Brusaferri
Raffaella Dallarda
The fundamental pillars for a successful spa
17:25 - 18:00
Main Hall
Speakers
Mark Smith
Antonello Del Regno
Gianni Buonsante
Sven Huckenbeck
Raffaella Dallarda
The operational management of a spa: business point of view, personnel management and communication development
Conclusions
18:00 - 18:15
Italiano
Italiano
English (UK)
Italiano
Italiano
English (UK)